Latest Jobs For freshers and Jobs For UnderGraduate in Noida, Delhi NCR.
I Energizer is Hiring For Jobs For Fresher And Jobs For Under Graduate In Noida And Delhi NCR Apply Now For Jobs For Freshers in Delhi NCR and Noida.
Job Description – Jobs For Fresher – Jobs For UnderGraduate
To provide a seamless experience addressing customer’s questions or issues over the phone and to efficiently fulfil all the assigned job responsibilities as per the prerequisites.
Minimum Qualification Criteria:-
1. Undergraduate (12th Pass)/Any Graduate
2. Fresher are also eligible
1. Good communication skills (Written/Verbal) is the foremost priority.
2. Good customer service skills & should display good analytical abilities
3. Prior experience in BPO voice process shall be preferred.
1. Provide splendid customer services to customers in a friendly and courteous manner at all times.
2. Have sufficient knowledge about the products and services and respond to all inquiries accordingly.
3. Improve the Customer’s Experience with the Client Services by ensuring that the Customers Issues are attended promptly and all their concerns are resolved immediately.
4. Ensure that all the Company Policies and procedures, code of conduct, and regulatory guidelines are strictly complied to while servicing the customers.
5. Suggest effective ways through which the Client can promote its products and services and increase customer satisfaction.
6. Ensure that customer’s confidential information is properly protected and only used for official purposes.
Required Knowledge and Skills:-
1. Effective listening skills demonstrated by the ability to listen to other people talk without interruptions, understand them and then promise solutions or make contributions based on points made.
2. Strong communication skills characterized by excellent writing and speaking skills.
3. Must possess good multi-tasking skills.
4. They should have good negotiation skills and be able to influence people.
5. Ability to use computers efficiently and must learn how to use new software/CRM.
6. Must be patient and willing to help others in solving problems while maintaining a positive attitude at all times.
7. Must have a keen eye for detail and follow instructions.
Job Details –
Education or Qualification – Undergraduate (12th pass)/Graduate (Any)
Contact Information –
Reference Id: GURPREET HR
Industry – BPO / IT Company
Job Role – Voice process, Customer Care Executive, Telecaller Executive
Role – Associate/Senior Associate -(NonTechnical)
Employment Type – Full Time (Day Shift)
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