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Latest Jobs In Asian Paints For Senior Designer – COLOR PRO In MAYAPURI

Asian Paints COLOR PRO

Latest Jobs In Asian Paints For Senior Designer – Color PRO In MAYAPURI

Job Profile – Sales & Marketing (SNMG) And Service Delivery (Jobs in Asian Paints)

Job Description — 

1). Responsible for ensuring quality and timely service delivery and overall customer satisfaction for the area handled

2). Scheduling consumer appointments and CC allocation on a daily basis depending on factors like geographical spread, availability, consumer requirements, etc.

3). Ensuring the availability of all relevant color tools and equipment in the required quantity and quality with the color consultants at all time

4). Extensive market visits with each color consultant to understand the gaps in the service delivery and identifying scope for improvement

5). Analyzing CSS and NPS scores for customer satisfaction levels along with CC performance and taking consumer-level corrective action wherever required

6). Ensuring smooth backend processes like timely delivery of swatches and invoices to the customer, timely collection, etc.

7). Reviewing critically the existing processes for service delivery and constantly improvising upon the same

8). Should maintain a healthy relation between team members and Company.

9). Capability to support & sustain a positive work environment that fosters team performance.

10). Skilled in identifying resource requirements and assigning responsibilities to the team while ensuring effective coordination amongst all.

11). Expertise in imparting training to new members of the team and retraining of older CC’s, monitoring performance and comparing to the month’s objective

12). Formulating plan & solution to assure achievement of agreed to volume & profit objectives

 

Recruitment, Induction & Team Management

1). Assisting the Unit Head in the recruitment of Colour Consultants.

2). Ensuring proper implementation of the induction module thereby ensuring field readiness of the CCs.

3). Ensuring smooth handling of admin areas like ELC processes, On-time salary disbursement, and regular reports submission, etc. in coordination with the outsourced manpower vendor.

4). Keeping the team motivated and engaged through formal and informal interactions.

5). Anticipating and identifying the impending issues for the CCs and offering a timely resolution of the same.

 

Reports

1). Preparing and maintaining all Service Delivery related reports like UMR, Colour recommendation report, etc. and analyzing the same for further action.

2). Preparing and maintaining all Backend Delivery related reports to ensure proper health of the CCH processes.

 

Eligibility For Employee –

o The graduation must be through a full time, regular day course.

o BSc or MSc in interior designing/fine arts/creative field. (Min 50{dc9142f9f5e3ac1b75f94d4adff6ac69321d3d2063a09a13673031e71848763e} in graduation) OR

o Any graduate with a diploma in interior design. (Min 50{dc9142f9f5e3ac1b75f94d4adff6ac69321d3d2063a09a13673031e71848763e} in graduation) OR

o 12+ 2years of full-time diploma in interior designing or fine arts. (Min 50{dc9142f9f5e3ac1b75f94d4adff6ac69321d3d2063a09a13673031e71848763e} in diploma).

o Age: Less than 29 years.

o Languages: Knowledge of English and Regional language.

o Work Experience: 2 – 5 years of selling experience preferably.

o Applicants should be Indian Citizens or hold relevant residence status.

o Has not attended the APL interview in 6 months.

Minimum Education – B SC, M.SC.

Experience  –  2.00 to 4.00 years

Color PRO Asian Paints

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Latest jobs in Asian Paints For Senior Designer Color PRO

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